ABOUT DIGITAL PRODUCTS

Digital means that the product is non-physical, which means buyers will not receive a physical product. Orders are delivered digitally in the form of files via EMAIL. The advantages of ordering in digital form are as follows:

• Fast, orders can be received on the same day
• Easy, sent via Email in seconds
• Cheaper compared to buying a DVD
• Free Shipping Worldwide
• No Damage Insurance Fees
• No need to worry about items getting damaged in transit
• No need to wait for the order to be delivered For these reasons, Phoenix Store chose to switch to a Digital Store in 2023.

SHIPPING COST

As mentioned earlier, all products at Phoenix Store come with Free Shipping. No matter how much you buy, you will not be charged any shipping fees, and this applies to all countries worldwide.

HOW TO ORDER DIGITAL PRODUCTS

The shopping process is similar to regular online shopping, with the difference being that orders are delivered to the Buyer’s Email. You just need to provide your email at the time of purchase. You can use Email services such as:

• Gmail (Recommended)
• Outlook/Hotmail
• Yandex Mail
• AOL

or Custom Email Your order will be sent to you via Email along with instructions on how to use it.

NO RETURNS OR REFUNDS

Please be aware that ONCE AN ORDER HAS BEEN SHIPPED, you cannot cancel the order or request a refund. This is a standard policy for Digital Products on various Marketplaces. If the product you purchased is damaged, then the solution is to contact us through the “Contact Us” page. Refunds are only applicable if the order is not delivered within 2×24 hours (2 days), and you must provide evidence in the form of a photo or screenshot.

Purchasing means agreeing to Phoenix Store’s Terms. Thank you,